This Privacy Policy explains how ToolAccess.io ("we", "us") collects, uses and protects your personal data when you use our website and services. We are committed to handling your data responsibly and in accordance with the EU General Data Protection Regulation (GDPR).
1. Data we collect
- Account data: name, email address and password (hashed).
- Billing data: processed securely by our payment providers; we do not store full card numbers.
- Usage data: pages visited, device and browser information, and interactions with the Service.
- Communications: messages you send to support.
2. How we use your data
- To provide and maintain your membership and access to tools.
- To process payments and prevent fraud.
- To send service updates and, with your consent, marketing communications.
- To improve the Service and provide customer support.
3. Legal bases
We process your data on the basis of contract performance (to deliver the Service), legitimate interests (to secure and improve the Service), consent (for marketing), and legal obligations (such as tax records).
4. Cookies
We use essential cookies to run the site and, where you consent, analytics cookies to understand usage. You can control cookies through your browser settings.
5. Sharing your data
We share data only with trusted processors who help us operate the Service (payment, hosting, analytics and email providers), under appropriate data-protection agreements. We never sell your personal data.
6. Data retention
We keep your data only as long as necessary to provide the Service and meet legal obligations. You may request deletion of your account and associated data at any time.
7. Your rights
Under the GDPR you have the right to access, correct, delete, restrict or port your data, and to object to processing. To exercise these rights, contact us at support@toolaccess.io.
8. Security
We use industry-standard measures — encryption in transit, hashed passwords and access controls — to protect your data. No method of transmission is perfectly secure, but we work continuously to safeguard your information.
9. Contact
For any privacy question or request, email support@toolaccess.io.